A Bank, An Insurer & Their Digital Transformation Playbooks

Originally published at: A Bank, An Insurer & Their Digital Transformation Playbooks - Daily Fintech

Across economies, there is rising evidence of correlation between total shareholder return (TSR) and digital capabilities. “Digital champions” had annual TSRs that were 5% higher than “digital laggards”. They were also faster growing with nearly 6% higher annual premium growth and 1.8X higher valuation multiples. Their net promoter scores were 8 points higher. Successful digital…